You may want to add new SKUs to products that already exist in our Spinstak eCommerce database. Follow the simple steps below to learn how.
Hate to read? Watch our step-by-step how-to video.
If you've already confirmed that the new SKU is not hidden and have the Product Name and Manufacturer handy, jump ahead to the 1:30 mark of the video.
Note: Before making a SKU addition request, we recommend that you check to make sure that the new SKU or SKUs aren't currently hidden in your store. Read Hiding or Unhiding Products and SKUs on a Spinstak Website to learn how.
How to Make a SKU Addition Request
1. First, log in to your Admin Panel.
2. On the left-side menu, click New Product Requests.
3. From the dropdown menu, click Make A Request. This will take you to the Product Additions page. Here you can view updated product additions pricing.
Note: The steps for requesting new SKUs are similar to the steps for Adding More Products to Your Store.
- If you'd like your product request to be expedited, please select the Extra Cost checkbox. Expedited requests will be completed within 1 business day.
4. Select the Existing Product checkbox.
5. Enter the name of the product into the Product Name field.
6. Enter the name of the manufacturer into the Manufacturer field.
Tip: To help expedite the addition of your new SKUs, we kindly ask that you enter the Product Name and Manufacturer as it already appears in our database. This will help us locate the existing product quickly.
To locate the Product Name or Manufacturer in our database, follow the steps in the How to Locate the Product Name or Manufacturer in the Spinstak eCommerce Database below.
7. Enter the SKU or SKUs you'd like to add into the SKU List field.
- Only enter the manufacturer's SKU number.
- Separate multiple SKUs by a comma or returns.
8. Enter any additional information about your request into the Notes field.
9. Once you've entered the SKUs you'd like to add, click the Request Products button.
Note: There may be times when a new SKU is requested for an existing product block, but doesn't fit the current product block's description. In this case, our team may decide that the best course of action is to build a new product block.
How to Locate the Product Name or Manufacturer in the Spinstak eCommerce Database
1. First, log in to your Admin Panel.
2. On the left-side menu, click Catalog Management.
3. From the dropdown menu, click Organize A Catalog.
4. Click on the Catalog dropdown menu and select a catalog.
Tip: You can click the Expand All link above the Category Name field to view all categories and subcategories. This will help you find the Products button faster.
5. Within a category or subcategory locate and click on the Products button.
6. In the top left corner of the page, click on the ASSOCIATE PRODUCTS button.
7. From this page, you can search our entire database by typing in the Product Name, choosing a Manufacturer, choosing a Product Type, typing in a Keyword, or typing in a Sku Number.
8. Once you've chosen your search criteria, click the SEARCH button.
9. Within the search results, you can find the Product Name and Manufacturer as it appears in our database.
